Privacy Policy | ALLEV Service

Last Updated: 09-04-2026

SAWARSH ELECTROGURU TECHNOLOGIES PRIVATE LIMITED ("allEV", "Company", "we", "our") is committed to safeguarding personal data and ensuring responsible data governance aligned with applicable Indian laws, including the Information Technology Act, 2000 and relevant data protection rules.

1. Scope

This Policy governs the collection, processing, storage, and disclosure of personal and operational data in connection with allEV’s EV servicing platform, website, and partner ecosystem.


2. Data Categories

We may collect and process:

  • Identity Data: Name, contact details
  • Vehicle Data: Registration, battery diagnostics, service logs
  • Transaction Data: Payment confirmations (via regulated payment processors)
  • Technical Data: IP address, device identifiers, usage analytics
  • Location Data: For service delivery optimization


3. Purpose Limitation

Data is processed strictly for:

  • Service fulfillment and diagnostics
  • Operational optimization and quality assurance
  • Customer communication and lifecycle management
  • Regulatory compliance and audit requirements


4. Lawful Basis of Processing

Processing is undertaken based on:

  • User consent
  • Contractual necessity
  • Legal obligations

Legitimate business interests (service improvement, fraud prevention)


5. Data Sharing Framework

Data may be shared under controlled agreements with:

  • Authorized service partners and technicians
  • Payment aggregators and financial institutions
  • Logistics and supply chain vendors
  • Regulatory authorities, when mandated

All third parties are bound by confidentiality and data protection obligations.


6. Data Security & Retention

Encryption, access controls, and secure infrastructure are implemented

Data is retained only for as long as necessary for business/legal purposes


7. Data Subject Rights

Users may request:

  • Access, correction, or deletion
  • Withdrawal of consent
  • Restriction of processing (where applicable)


8. Governance & Contact

Email: [email protected]

Contact: +918179808816