Cancellation Policy | ALLEV Service

Last Updated: 09-04-2026

1. Customer-Initiated Cancellation

Permitted within a defined pre-service window

Charges may apply based on resource allocation and logistics deployment

2. Company-Initiated Cancellation

allEV reserves the right to cancel or reschedule services due to:

• Operational constraints
• Safety risks
• Incomplete or inaccurate booking data

Customers will be offered rescheduling or full refunds in such cases.

3. Rescheduling Protocol

Subject to availability

May be limited to a defined number of instances per booking